FAQs

All Medx radiologists are experienced highly qualified, sub-specialist consultants, who are registered with international credentials including with RANZCR and GMC. They all have a passion and understanding of the advantages of remote reporting and how it can help hospitals and patients worldwide. 

Although situated all over the world, the peer support system provided by the Medx clinical leadership team ensures that distance doesn’t prohibit collaboration, support, friendship, and continual clinical education. 

Our radiologists are all highly skilled credentialled consultants, with a secure unique in-house quality assurance process to monitor and maintain the highest clinical standards. 

All radiology reports that are issued by our radiologists are issued as final verified reports. 

Medx has a tailored feedback system to reporters, which is another key step in the quality process. 

Delivered by the Clinical Leadership team, this provides quality improvement through regular communication in a constructive, supportive environment. 

Our radiologists can provide optimal patient care with over 80% of all reports provided in under 30 mins. KPI’s of 30 mins, 60 mins and 4hrs with exam prioritization always according to the referral type. 

Our client support representatives are available 24/7 and can answer your questions or connect you directly with the radiologist handling your patients’ images and report.  

Our technical support is available 24 hours a day, 7 days a week and 365 days a year.

We can provide either final or preliminary reports depending on your needs. Most of our reports are final.

Yes. Our goal is to be a partner with your business. Our radiologist will try to respond to any physician inquiry within minutes of receipt of their call.

Yes, we carry international insurance.

At Medx, we ensure the security of all patients and their data by encrypting all transmissions securely, through state-of-the-art security systems and processes. 

Through our advanced technology, we ensure data, and its integrity is retained within our client’s own secure environment, whilst presenting the entire clinical history to the Medx radiologist. 

The radiologist can make the most appropriate diagnosis, using all past reports and images, with the data always contained within the secure host location. 

The major benefit of teleradiology to a hospital radiology departments or private radiology is financial.   

Medx provides, expedited, high quality sub-specialist reporting across all hours of the day, including overnight, where staffing is difficult and comes at a high cost, not only financially, but to departmental resources.  We provide maximum uptime, without interruption from staff members or patient consultation, ensuring efficiency and fast turnaround times. 

If you would like to discuss how our service can become a cost-effective part of your workflows – please contact us. 

We offer an advanced turn-key technological solution, and we can start servicing you very quickly. The timeframe will vary depending on individual circumstances, credentialing requirements etc.

Prior to signing any contracts, a member of the Medx service team, together with relevant client staff members, an IT site survey is conducted. We work together to ensure all necessary hardware and software is compatible. Our radiologists then work with the client to optimize procedures to maximize patient throughput and turnaround times for reports. We then work closely with the client to develop an education program for all relevant staff on how to order Medx services and how they will receive reports from us.  

Finally, we thoroughly test the infrastructure and processes before going live. 

For more information on any of our radiology reporting services or our managed services, send us a query and one of our staff will be in contact.